Sen. Hagan visits Fayetteville VA, calls for more action - CBS 3 Springfield - WSHM

Sen. Hagan visits Fayetteville VA, calls for more action

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RALEIGH, N.C. -

Sen. Kay Hagan met with senior officials at the Fayetteville Veterans Affairs Medical Center on Monday on the heels of an audit showing the facility has some of the longest wait times for care in the country.

Hagan received a briefing on the status of action items following a recent visit from acting VA Secretary Sloane Gibson, as the agency tries to address those excessive wait times.

In a statement released after the meetings, Hagan said, “Immediate and extraordinary action must be taken to address excessive wait times at the Fayetteville VAMC, which are among the highest in the nation. While there are steps being taken to implement some of the changes Acting Secretary Sloan announced during his visit, much remains to be done to restore the trust and faith of our veterans.”

She said there are further steps she believes can be taken immediately. Hagan said those include "expediting the process for leasing additional space to accommodate veterans and examining more ways to ensure enough medical personnel are on hand to administer care."

An audit released on June 9 showed new patients in Fayetteville were waiting an average of 83 days to see a primary care doctor. The VA had set a goal of seeing new patients in 14 days. Established patients, who have been seen by a VA doctor before, were waiting 30 days on average.

Last week, the VA set up what they called a "Crisis Command Center" in Fayetteville to get some veterans immediate appointments with doctors.

Hagan's visit on Monday was closed to the press.

Hagan is up for re-election this fall in a race against Republican State House Speaker Thom Tillis that could decide the balance of power in the U.S. Senate next year.

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