There was a ticket mix-up after a Northford woman said she got a ticket for not moving her SUV during a snow ban, but the car was not hers.
"I saw that it was at 1:50 in the morning on a Tuesday morning. Car wasn't there," said Jo Ann Doody.
She tried calling the New Haven Parking Authority, but she wasn't getting anywhere. That's when she called Eyewitness News for help.
The New Haven Parking Authority said in order to contest a ticket, you have to go online first. That's exactly what one woman says she did. But that's where she says the headache began.
Doody said she feels "frustrated" after spending months trying to fight a parking ticket from New Haven Parking Authority. Doody said her troubles started last February.
"Apparently there was a parking ban because of snow in New Haven, and the ticket clearly said snow emergency $100 parking ticket," Doody said.
When she looked closer at the ticket, she noticed two things: the location of the ticket and the time of day of the parking infraction, at 1:50 a.m. After asking her husband about it, Doody said she knew it was a mistake.
"If I wasn't laying next to him, believe me, I would have had some questions," Doody said.
Doody said during the snow ban on Feb. 2, her car was ticketed on Davenport Avenue. But there's one problem. She said her car wasn't in New Haven; it was 14 miles away.
Her car was sitting in Northford. When Doody went on the New Haven Parking Authority website to complain about it, she saw the picture of the vehicle they ticketed wasn't hers.
"The first plate on my car is six, and it's quite obvious the first number on the picture was an eight," Doody said.
Doody said it also explains why she never received the original ticket. She appealed the ticket but got nowhere.
"Within a week of getting the notice, I had to be in Town Hall and tried to talk with someone there. I was just told pay it or leave," Doody said.
She recently got a letter telling her account was forwarded to collections agency, and she needed to pay up.
"I want someone to look at the picture of the license plate that the ticket was issued to and see the same thing I saw," Doody said.
Someone did look at that ticket after Eyewitness News called, and the city apologized and dismissed the ticket. A spokesperson blamed it on a typo.
Needlessly to say, Doody said she is a happy woman Wednesday night.
Copyright 2014 WFSB (Meredith Corporation). All rights reserved.