The standoff at Baystate Medical Center Tuesday night left some patients stranded inside for hours.
Andrew Denney of Springfield said he was in the emergency room after he crashed his car on Interstate 91. He described the situation as "packed". Because of the high volume of patients, he spent five hours waiting, not realizing what was unfolding in the parking lot.
Denney said he was given his discharge papers and headed for the exit only to be stopped by hospital security and told to go back to his room. He said he could see dozens of police cars in the parking lot.
He said staff at Baystate were very professional and told patients what they could, there was a domestic situation and a standoff with police.
Denney said there was frustration growing with patients who were trying to figure out what was going on and trying to get home.
He said the Daly Entrance was still available so after three hours he called a friend to come pick him up. Once outside, he said he realized the full impact of what was going on. Denney said it appeared like every police car in Springfield was on the scene.
When he got home, Denney said he turned on the television to see Springfield police Sgt. John Delaney informing the public that the situation was over and a man had shot himself.
Denney said the entire situation was scary and intense and he wishes it had ended differently.
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