Bus service has not slowed down despite Thursday's wintry conditions.
CBS 3 spoke with some residents who ventured out in the snow, and they had a definite respect for the Pioneer Valley Transit Authority (PVTA).
"We spend a lot of our day making sure everybody is on board, we all know what the conditions are that we're facing," said PVTA General Manager Thomas Narrigan.
What they are facing is no secret.
Constant snow had been falling since early Thursday morning, but that did not slow the company's service.
Narrigan said he remains in constant contact with his drivers.
"We do have two-way radio communication and GPS, so we can keep track of whether they're on time or not, or if there are any problems," said Narrigan.
On days like Thursday, problems do pop up.
While our CBS 3 ride on State Street was pretty smooth, Narrigan said that could change as the snow continues to fall.
"One of the biggest things is particularly when snow banks start to appear," said Narrigan. "Roads get narrower and we sometimes have to run a detour."
Myrtle Nelson has lived in Springfield for over a decade and relies heavily on public transportation.
She said that has increased over the past week.
"My mom is in the hospital and I depend on it to go and see her daily," said Nelson. "If they weren't running I would be walking from [Mason] Square over to Baystate, because that is my mom."
Nelson said the PVTA being fully operational on Thursday is a sign that the company cares about more than just their bottom line.
"They're doing it not just because of the financial gains they would gain as a company, but because they care about the safety of the community," said Nelson.
Officials said they had 60 buses on the road in Springfield on Thursday, which is typical for a weekday.
They said the buses all have traction control and anti-lock breaking systems, so snow-covered roads are not usually a problem.
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