FAYETTEVILLE: DSS employees work to clear NC FAST backlog - CBS 3 Springfield - WSHM

Cumberland Co. employees working overtime to clear food assistance backlog

Posted: Updated:
FAYETTEVILLE, N.C. -

Workers at the Cumberland County Department of Social Services are working 11-1/2 hours a day and some weekends to clear a backlog in the food assistance program.

Nearly 900 people are caught in a backlog of the program. That means they are not getting the assistance commonly called food stamps.

Several other counties around North Carolina also have a backlog, and they are all related to the state's relatively new computer system called NC FAST (Families Accessing Services through Technology).

The statewide backlog prompted the USDA to threaten withholding funds from the food assistance program if the state does not clear the backlog by Feb. 10.

Brenda Jackson, Cumberland County's Department of Social Service director, said those federal funds pay for 50 percent of the cost to administer the program locally

In addition to the extra hours, even when the department closed because of weather last week, 30 employees took home laptops to continue working. Five assistants from the state office and other additional workers are also on hand in the Fayetteville office.

Cumberland County's social services workers are also working Saturday and Sunday in hopes of meeting Monday's deadline.

Despite that effort, the delay is still around three months for some people caught in the backlog.

"What am I supposed to do without my food stamps card for 90 days?" asked food stamps recipient Stephen Rivera. "I don't have a job, but I am currently looking for employment. What am I supposed to do for 90 days, rob and steal? I can't do that."

RELATED STORIES

More News

Brandon Herring

Brandon is a North Carolina native and UNC alum who lives in Fayetteville, and covers Cumberland County and the Sandhills. Returning to North Carolina to work as a journalist is a dream come true for Brandon. More>>

  • Trending StoriesTrending StoriesMore>>

  • 2 charged with first-degree murder in beating death of UNC professor, cancer researcher

    2 charged with first-degree murder in beating death of UNC professor, cancer researcher

    Friday, July 25 2014 9:00 AM EDT2014-07-25 13:00:14 GMT
    A UNC research professor was robbed and beaten to death Wednesday afternoon on University Drive in Chapel Hill, police said.More >>
    A UNC research professor was robbed and beaten to death Wednesday afternoon on University Drive in Chapel Hill, police said.
    More >>
  • UNC: Former athletes can return to finish degrees

    UNC: Former athletes can return to finish degrees

    Thursday, July 24 2014 1:04 PM EDT2014-07-24 17:04:36 GMT
    UNC Chancellor Carol Folt. (File photo)UNC Chancellor Carol Folt. (File photo)
    University of North Carolina Chancellor Carol Folt announced a new program Thursday that will allow former UNC athletes to return and finish their uncompleted degrees.More >>
    University of North Carolina Chancellor Carol Folt announced a new program Thursday that will allow former UNC athletes to return and finish their uncompleted degrees.More >>
  • Indian teen has 232 'teeth' removed from jaw

    Indian teen has 232 'teeth' removed from jaw

    Friday, July 25 2014 11:23 PM EDT2014-07-26 03:23:39 GMT
    After complaining of pain in his jaw, an Indian teen and his family discovered that he had a severe dental condition - and surgeons pulled 232 "teeth" from his jaw. More >>
    After complaining of pain in his jaw, an Indian teen and his family discovered that he had a severe dental condition - and surgeons pulled 232 "teeth" from his jaw. More >>
Powered by WorldNow
WSHM
Powered by WorldNow CNN
All content © 2014, WSHM; Springfield, MA. (A Meredith Corporation Station) and WorldNow. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.