Contact CBS 3 - CBS 3 Springfield - WSHM

Contact CBS 3

If you have a story idea or a breaking news tip, contact us at (413) 736-4333 or email

If you have a comment or question, email our Station Manager at

If you wish to advertise with us, contact Sales at (413) 736-4333 or email

For community relations or public service questions, or if you wish to partner your non-profit with CBS 3 Springfield, contact promotions specialist Brian Kowalenko at (413) 523-4915 or

To register a business or organization for a storm closing code, or for assistance with the CBS 3 storm closings system, e-mail


To contact specific departments via email:






For Closed Captioning Concerns Please Contact Our Captioning Hotline:

Phone: 860-244-1662
Fax: 413-523-4934

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

Mr. Victor Zarilli
Chief Engineer
One Monarch Place, Suite 300
Springfield, MA 01144

Phone: 860-244-1662
Fax: 413-523-4934

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

CBS 3 Springfield has partnered with DataSphere to help local businesses reach their target audience through advertisements and sponsorships targeted at specific neighborhoods and communities.

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